Terms & Conditions

1. Acceptance of Terms

Welcome to the website of Origin of Healing Acupuncture & Chinese Medicine. By accessing or using our website, scheduling consultations or appointments, or requesting insurance verification services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please discontinue using this site.

2. Medical & Healthcare Disclaimer

3. Appointment & Cancellation Policy

We reserve dedicated clinical time and treatment rooms exclusively for your scheduled visit. To ensure fair access for all patients seeking care:

• 24-Hour Notice: We require at least 24 hours of advance notice for any appointment cancellations or rescheduling requests.
• Late Cancellations & Missed Visits: Appointments cancelled with less than 24 hours notice or missed without notice may be subject to a clinic cancellation fee. Note that insurance carriers do not cover missed appointment fees.
• Timely Arrival: Please arrive 5–10 minutes early for your scheduled session so your intake and treatment time can be maximized without delay.

4. Insurance Verification & Financial Responsibility

As a courtesy, our clinic verifies your acupuncture insurance coverage with in-network carriers including Regence, Premera Blue Cross, Blue Cross Blue Shield, Aetna, and Auto PIP (motor vehicle accidents):

• Courtesy Verification: Benefit quotes provided by insurance companies are estimates only and do not constitute a formal guarantee of payment from your carrier.
• Patient Responsibility: Patients remain ultimately responsible for all balances, deductibles, copayments, coinsurance percentages, or non-covered services determined by their insurance contract.
• Self-Pay & Payment Options: Clear self-pay fee schedules and prompt-pay arrangements are available upon request for non-insured or out-of-network patients.

5. Clinical Informed Consent

Prior to your initial treatment, you will review and sign a written Informed Consent document detailing the modalities used in your care (single-use sterile acupuncture needles, cupping, gua sha, moxibustion, herbal formulas, Tui Na, and craniosacral therapy). You have the right to ask questions or decline any modality at any point during your care.